Please contact Customer Service to process your return.
TOVIVANS FASHION Return/ Exchange Policy 2023 🚨
1 . We accept changes of only Shoes due to size issues. In cases where what is ordered is what is delivered then Any requested change by the customer will attract a ₦2,000 handling fee per Shoe aside from the cost of delivery which the Customer will bear.
2 . If items ordered are not available for delivery, the customer should change to another item or We make a REFUND.
3 . No refunds if the Item ordered has been successfully delivered.
4 . There is no change or refund for Bags or jewelry if what is ordered is what is delivered.
5 . If and when an error comes from us and a wrong item is delivered, we shall bear all the costs of exchange and delivery.
NOTE: REQUEST CHANGE OF ANY ITEM MUST BE DONE WITHIN 3 TO 5 DAYS AFTER DELIVERY 📌📌